The National Association of Purchasing Management has become the Institute for Supply Management™. Please be aware that NAPM.org is now ISM.ws.
How to Register for a C.P.M.
Online : Complete online registration form and submit credit card information
By fax: Transmit completed registration form with credit card information to 480/752-2299.
By mail: Complete the registration form and mail with check or credit card information to ISM Exam Registration, P.O. Box 22160, Tempe, AZ 85285-2160.
By telephone: Call the ISM Customer Service Department at 800/888-6276 or 480/752-6276, extension 401. Please have your credit card number ready.
Retesting Modules - ISM encourages candidates to wait at least 30 days to study before retesting, but you may retest when you feel ready (based on appointment availability).
Test Center Complaints - If you have a complaint about the center at which you tested, please contact the ISM Customer Service Department at 800/888-6276 or 480/752-6276, extension 401.
Special accommodations
Arrangements will be made to enable any applicant with a disabling condition to be tested. If you have a disability that would prevent your taking the written or computer version of the exam under standard conditions, you may request special accommodations. Please indicate your request when completing the registration form or when registering by telephone with ISM. For additional information please contact the certification department at 800-888-6276, ext. 3074
NOTE: ISM requires 45 days notice of a need for special accommodations. After registering with ISM,you'll be given information to contact the Prometric "Special Conditions Coordinator" to schedule an appointment to test.
Dismissal from the exam
A candidate may be dismissed from the exam, at the discretion of the proctor, for improper or disruptive behavior. You may be dismissed from the exam if you:
- Create a disturbance
- Give or receive help
- Attempt to remove test materials or notes from the examination room
- Impersonate another candidate
What to bring to the test
Required:
- A valid picture ID with a signature (driver's license, passport, employee ID, or military ID) is required to test.
- Your ISM Candidate ID Number
Recommended:
- A non-programmable calculator (with the exception of paper tapes) is allowed in the room; no other aids, such as scratch paper, are allowed. The computer center will provide you scratch paper or an erasable board on request. Ask the test administrator before beginning.
- Dress comfortably in layers. Exam room temperatures may vary, as do individual preferences.
- Special note to computer candidates: Candidates may not bring personal items into the room. A locker will be provided for purses, briefcases, and heavy coats.
Download Exam Brochure and Application (519K PDF file)
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